H-E-B Issues Precautionary Baby Food Recall
SAN ANTONIO, November 20, 2016 – H-E-B announced today that it has issued a precautionary recall of its entire H-E-B Baby Food 2 pack 4 oz. cups product line only. As of this afternoon, the H-E-B Baby Food 2 pack 4 oz. cups were removed from shelves out of an abundance of caution due to a customer report of a small piece of rubber found inside a single container of one variety of the product.
There have been no reports of injury or illness associated with this isolated incident, however the company is taking the issue very seriously and taking all necessary precautions.
“Though we have only received one report of a foreign material in H-E-B Baby Food 2 pack 4 oz. cups, as a company, we are committed to absolute and complete food safety. As a result of that commitment, coupled with the fact that we are dealing with a children’s product, we have made the decision to pull all of our H-E-B Baby Food 2 pack 4 oz. cups from our shelves,” said Winell Herron, H-E-B Group Vice President of Public Affairs, Diversity and Environmental Affairs.
H-E-B has launched a full investigation into the incident and is working closely with its H-E-B Baby Food manufacturer to ensure all safety measures are being taken when manufacturing the product. The FDA has been made aware of the recall.
H-E-B is encouraging customers who have any H-E-B Baby Food 2 pack 4 oz. cups in their pantries to return it to their nearest H-E-B store for a full refund.
The precautionary recall affects all lots of only H-E-B Baby Food 2 pack 4 oz. cups, including:
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Customers with any questions or concerns can contact H-E-B Customer Service at 1-855-432-4438 on Friday, Nov. 18 until 11 p.m., Saturday, Nov. 19 and Sunday, Nov. 20 from 9 a.m. to 7 p.m. and Monday through Friday, 8 a.m. to 8 p.m. thereafter. All times are Central Standard Time.