Old Man Winter Brings Higher Energy Bills

BEAUMONT, February 11, 2014 - Cold, rain and occasional ice and sleet seems to be on the weather agenda for Southeast Texas this year. As a result, Southeast Texas residents are cranking up the heat and seeing the impact in the form of higher energy bills.

With a few more weeks of winter to go, Entergy Texas, Inc. is working to keep customers informed and show them ways they can save money the rest of this winter.

“Customers are turning up heaters to keep out the chill of old man winter,” said Vernon Pierce, vice president, customer service. “What our customers are seeing now is the impact of having to use more energy to stay warm during some long periods of really cold weather.”

The average bill for January and February this year will be $113.35. Last year’s lower bill of about $85 per average residential bill was a result of warmer temperatures as well as a fuel refund and production cost credit.

Average temperatures in both December and January were as much as 6 degrees colder than the same time frame last year in portions of Entergy Texas’ service territory, according to the National Weather Service.

“Southeast Texas had two back-to-back icing events just in January,” Pierce said. “That was on top of colder weather in December. Extreme temperatures, whether in summer or winter, result in higher bills because of the energy it takes to keep our homes and businesses either cool or warm.”

With higher bills in the mail, Pierce reminds customers that Entergy has resources available to help both in making their homes more energy efficient and in managing their bills. Customers can go to entergytexas.com and find links to any number of programs where help can be found.

Those include:

· Entergy Solutions programs which help qualifying customers get their homes made more energy efficient at either no cost or low cost.
· myAccount which includes budget billing, Pick-a-Date and other bill management services.
· myResources, a website with do-it-yourself tips and home use calculators that show where your energy dollars are going.

“One of the most important programs we officer is The Power to Care,” Pierce said. “Power to Care is a trust fund that’s operated for decades in Southeast Texas and is designed for one very important purpose—it helps pay energy bills up to twice a year for the elderly or disabled. We partner with some 15 agencies across our service territory who accept applications and help Power to Care distribute funds to those most in need.”

Power to Care combines Entergy Texas customer and employee contributions with corporate dollars to ensure funds to assist those in need.

Those with questions about their bills or who need more information are encouraged to make use of Entergy’s on line resources or to call 1-800-ENTERYG (1-800-368-3749).

Entergy Texas, Inc. delivers electricity to more than 420,000 customers in 27 counties. It is a subsidiary of Entergy Corporation. Entergy is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including more than 10,000 megawatts of nuclear power, making it one of the nation’s leading nuclear generators. Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas.


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