Nexgen Working on Sam Houston EC System

LiVINGSTON May 6, 2019 - NexGen, a Sam Houston Electric Cooperative contractor, will be working across our system for the next few months, exchanging a limited number of meters to improve communication. 

Only a few meters will be exchanged– just 3,500 meters or roughly 4.7 percent of the meters on the system. 

Members can recognize the contractors by their visible Sam Houston EC badges and signs on their vehicles.

The contractors are exchanging a these meters to update their firmware. This update will improve the meters’ ability to receive updates. It does not impact how the meter records electricity use

“NexGen will attempt to make contact with the customer prior to exchanging the meter by knocking on the door,” said Bryan Shannon, Sam Houston EC technology supervisor. “If a meter needs to be exchanged, the location will experience approximately a two-minute service interruption.”

If you have any questions, call us at 800-458-0381.

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