Entergy Texas Continues Restoration After Harvey’s Third Landfall

BEAUMONT, August 31, 2017 - Entergy Texas has restored more than 128,000 outages caused by multiple landfalls Harvey made in the state within the last six days. Nearly 3,200 workers continue to restore significant outages across the greater Houston area caused by Hurricane Harvey nearly a week ago. Crews now face restoring additional outages resulting from Harvey’s landfall as a tropical storm dumped massive rain across the southeast part of the state yesterday. As of 10 a.m., just over 56,000 customers remain without power.

West of the Trinity River, we have restored the majority of customers who are able to take power for The Woodlands, Conroe, Navasota and Huntsville areas. Catastrophic flooding has slowed efforts to restore power to customers in Cleveland and New Caney. Most outages in those areas should be restored by end of today for those customers who can take power. Assessment teams are scouting our lines and equipment to determine how the storm has affected our system in southeast Texas. Once these assessments are made, we will be able to estimate restoration times for customers in those areas.

“This kind of historic flooding is a major hurdle as we work to restore service,” said Vernon Pierce, vice president of customer service for Entergy Texas, Inc. “Many areas across southeast Texas are inaccessible due to flooding which is preventing us from quickly and safely restoring power in a timeframe that customers may have come to expect from their experience in previous storms. Make no mistake, crews are working as quickly as possible to restore power, but the devastation from the flood is causing unprecedented challenges in restoration efforts.”

“In our experience, it would normally take us about a week to restore outages caused by a tropical storm, like the one that hit the Beaumont-Port Arthur on Tuesday. But it could be longer in some areas due to extensive flooding damage preventing us from estimating a time when we will restore power to all customers at this time,” Pierce added.

Of those without power in Texas, nearly 6,393 customers are without power either because flooding prevents Entergy from accessing their location or their power was disconnected due to safety concerns associated with the high water in their areas.

Customers who experienced flooding to their location can get information on how we restore power to flooded homes on the Entergy website. For the latest on outages and storm information, visit the Entergy Storm Center.

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