Consumer Protection Hotline

AUSTIN, August 25, 2017 - Attorney General Ken Paxton today announced that, in the wake of Hurricane Harvey, employees from the Consumer Protection Division and the Constituent Affairs Division will operate the Consumer Protection Hotline throughout this weekend. If Texans in affected counties believe they have been scammed or encountered price gouging during or after Hurricane Harvey, they should call the Office of the Attorney General’s Consumer Protection Hotline toll-free at (800) 621-0508 or email consumeremergency@oag.texas.gov.

“During declared disasters, state law prohibits businesses from charging exorbitant prices for necessities such as gas, food, drinking water, clothing and lodging,” Attorney General Paxton said. “Texans affected by Hurricane Harvey should take steps to protect themselves and report any alleged price gouging or scam contractors to the Office of the Attorney General.”
 

 
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